Hospitality General Manager – Service Bar

We are seeking a skilled Hospitality General Manager to lead all hospitality operations at Service Bar: the restaurant front-of-house team, kitchen operations, the bottle shop, and private and public events. You'll provide strategic and day-to-day leadership to deliver exceptional guest experiences, strong financial performance, operational efficiency and a positive team culture.

Key responsibilities:
- Lead daily operations of the restaurant, kitchen and bottle shop
- Develop, implement and uphold service standards, operating procedures and best practices
- Ensure compliance with food safety, sanitation, alcohol service and workplace safety regulations
- Manage hospitality budgets, labor costs, food and beverage costs and operating expenses
- Drive revenue growth across dining, retail and event channels
- Monitor inventory management and implement loss-prevention measures
- Serve as the primary operational leader for events at Service Bar, including private events, distillery experiences, community events and special programming
- Work with clients, internal stakeholders and vendors on event execution
- Partner with sales and marketing to expand event offerings
- Direct bottle shop operations with the Bottle Shop Manager
- Build local brand awareness, community relationships and partnerships with local businesses

Requirements:
- 5+ years of leadership experience in hospitality, restaurant, food and beverage or related operations
- ServSafe Food Manager certification or ability to obtain it
- Distillery, brewery, winery, hospitality venue or destination food and beverage experience highly preferred
- Strong understanding of restaurant operations, alcohol service, retail operations and event management
- Proven ability to build, coach and develop high-performing teams
- Strong financial acumen, including budgeting, labor management, P&L accountability and inventory controls
- Excellent communication, guest service and problem-solving skills
- Ability to work evenings, weekends, some holidays and special events

What we offer:
- Competitive salary
- Health, dental and vision benefits
- Health savings account
- Life insurance
- Paid time off and holidays
- 401(k) with company match

Award-winning Columbus distillery making handcrafted spirits from locally sourced ingredients, with the Service Bar restaurant, bottle shop and event space.